Michael Chiricuzio, President, Blue Moon Solutions, Inc.
Director, ASU Print & Imaging Lab, Arizona State University
Print on Demand Track

Michael Chiricuzio is a highly regarded expert in the specialized field of color digital printing. His background includes over thirty-five years in commercial printing, with fourteen of these years as a pioneer and leader in the emerging color digital printing industry. This experience has prepared him for his current role as industry expert, consultant, educator and advisor. He is a frequent speaker at industry events and contributor to several industry printed and online publications.

Kate Dunn, President and Founder
Digital Innovations Group (DIG)
Sales & Business Strategies Track

Kate Dunn is president and founder of Digital Innovations Group (DIG) in Richmond, Virginia. DIG is an award-winning marketing firm that specializes in targeted, personalized sales campaigns and collateral. She started her professional career in marketing with Xerox Corporation, where she was instrumental in developing marketing programs that resulted in millions of dollars in new business for Xerox. Kate also served as Vice President of Sales and Marketing for Choice Communications, Inc. where she led the development of its personalized printing division known as Choice1:1, helping Choice become one of the leading providers of variable data printing and personalized communications strategies in the country. Kate is currently on the faculty of the University of Richmond, Robins School of Business - Management Institute teaching Sales and Marketing Management for Small Businesses. Her past and current professional affiliations include Board Member, Printing Industries of Virginia and the Digital Imaging Customer Exchange; Member, National Association of Printers and Lithographers, The Digital Printing Council, and the Printing Industries of America.

Debora Haskel, VP of Marketing 
IWCO Direct
Direct Marketing Track

Debora joined IWCO Direct as Vice President of Marketing in February 2000. She is a frequent contributor to direct marketing publications including DM News and Target Marketing. She has also presented at industry events including PODi AppForum, National Postal Forum, MAILCOM, DM Days NY, and the Envelope Manufacturers Association Manufacturers Summit. Prior to joining IWCO Direct she spent nine years with Banta Corporation where she served as a key contributor in the direct marketing segment.

Bill Marchiony, CEO 
First Name Basis
Leading Edge Applications Track

Bill has been creating and implementing advanced digital print production workflow systems since 1989. He's created world-class personalized print programs for franchise, financial, casino, automotive, healthcare and real estate clients. First Name Basis was founded in 2008 to deliver agile and affordable multi-channel direct response marketing systems for print service providers and end users in business units and small to mid-size companies. Before founding First Name Basis, Bill was an executive in new market development at Xpressdocs and expresscopy.com, firms that specialize in postcard mailing services for Residential Real Estate firms.

 

Dan Adler, President, DA Digital

Dan has been a leader in the global digital printing and direct marketing industry for over 20 years. He is an entrepreneur who has built profitable service businesses based on the intersection of digital hardware and laser technology, software (many generations and applications), direct marketing response requirements and the increased use of versioning and personalized communication in all media.

Benjamin Allen, Director of Marketing Services, Direct Connect Group

Ben Allen manages the Marketing Services team at Direct Connect Group (DCG) a national marketing services provider. His team takes a non-traditional “value-add” approach by helping clients optimize their direct marketing campaigns through lead generation and conversion strategy development, list research and acquisition as well as results and analysis reporting. Prior to joining DCG West, Ben spent ten years developing and executing marketing plans in both agency and client-side roles. He has spent time at agencies including DDB Direct, Foote Cone and Belding, The Integer Group and most recently was Director of Marketing for Exclusive Resorts luxury destination club in Denver, Colorado.

Waleed Ashoo, President & CEO, LithExcel

Waleed is president and chief executive officer, Lithexcel Communications Services Provider. The Albuquerque, N.M. firm is a leader in applying today’s digital presses and software to enable new communications services that provide a high return on investment for customers and a high margin to the provider. Waleed also serves as chairman of the board of directors of DICE, the Digital Imaging Customer Exchange, an independent users group for owners of high-end digital color presses. He has been in digital and graphic communications since 1977 and is a frequent speaker and round-table leader at industry conferences.

Linda Bishop, President, Thought Transformation

Sales expert, Linda Bishop is an author, speaker and president of Thought Transformation, a national sales consulting organization. She sold commercial printing for seventeen years and was Vice President of Marketing at IPD Printing, a RR Donnelley Company before founding her firm. She has an undergrad degree in accounting from Purdue and an MBA in marketing from Georgia State. Her book, "Selling in Tough Times," has been called timely by Richard Cosier, Dean of Purdue University's Krannert School of Business. Linda is a passionate supporter of the industry, believes in the power of variable print, and uses it to market her own firm.

David Bradford, Lab Production Supervisor, ASU Print & Imaging Lab

David joined ASU Print & Imaging Lab as the web-to-print “ASU Print Online” Administrator. His main function was designing user friendly templates for ASU customers to order their business stationary online. Today David is the Production Manager, responsible for training and the day-to-day production. With his nineteen year background in commercial printing, David brings extensive knowledge and experience of all the printing presses housed at ASU Print & Imaging Lab. He is dedicated in teaching students how to operate equipment and software to better prepare them for industry. David started his printing career by attending the Graphic Arts program at East Valley Institute of Technology and has developed in to a cutting edge digital print expert.

Willie Brennan, Founder, Custom Print Now

Willie is founder of Custom Print Now, a company offering the next-generation of web to print services. He has a unique combination of experience, with over 25 years in the printing industry, and 12 years in the technology industry selling software, database and web applications. His expertise includes the development of software, database and infrastructure of web-to-print technology, and for the past 12 years he has been selling and implementing custom web-based marketing solutions. He is a renowned speaker for PIA/GATF, the Graphic Communications Association, DMAW and PSDA.

Anna Chagnon, President & CEO, Bitstream Inc.

At the helm of Bitstream Inc., President and CEO Anna M. Chagnon and her executive management team at Bitstream Inc. (NASDAQ: BITS) are successfully making digital and Web-based communications compelling in the wireless browsing, publishing, and font technology markets. Chagnon was appointed as Chief Executive Officer in 2003. Prior to that, she held the roles of Executive Vice President, Chief Operating Officer, Chief Financial Officer, and General Counsel. Under her leadership, the company has been named by The Boston Globe to The Globe 100 list of fastest growing companies in New England and by Fortune Small Business as one of the fastest growing public companies. In addition, Bitstream is consistently cited as a Top Women-Led Businesses in Massachusetts by the Commonwealth Institute and Babson College. In 2009, Chagnon was named Best Executive by the Stevie Awards for Women in Business. Prior to joining Bitstream, Chagnon served as Counsel to Progress Software Corporation and also specialized in corporate law at prestigious Boston firms Peabody & Arnold and Warner & Stackpole. A truly diverse leader, Chagnon holds an MBA from Babson College, a BS from Northeastern University, and a JD from Boalt Hall School of Law at the University of California at Berkeley.

Tim Cooper, Founder & Principal, The Consulting Garage

Tim is a highly regarded publishing expert with over 25 years of hands-on experience in a variety of roles from the retail floor to the corporate boardroom. Tim founded the Consulting Garage in 2008 and has since helped companies of all sizes address business challenges of many types. Prior to the Consulting Garage, Tim worked for Harcourt for almost 15 years in management positions, including Senior Vice President of Strategy and Business Development for Harcourt Trade and Director of Manufacturing, Operations, and Supply for Harcourt Education. While at Harcourt, Tim was recognized as a pioneer in applying digital print capabilities to improve book publishing operations, working with both printers and equipment manufacturers to find solutions for Educational and Trade publishing challenges.

Bart Foreman, President, Group 3 Marketing

Bart is President of Group3 Marketing, a full-service direct marketing agency that provides strategic planning, concept development and program execution for customer focused, database-driven relationship-marketing programs. Foreman has a diversified record of accomplishments with major packaged goods and marketing service firms. He holds an economics degree from The University of Michigan and an MBA from DePaul University. He is the immediate past Chair of the Direct Marketing Association’s CRM Council and an annual guest lecturer at the University of St Thomas. Foreman is a frequent speaker at industry conferences, focusing on the power of direct marketing to build organic brand growth.

Katie Gilstrap, Senior VP & Director of Marketing, First Market Bank

In her role as Senior Vice President and Director of Marketing for First Market Bank, Katie oversees advertising, merchandising, public relations, community outreach, product pricing, development and management, customer behavior analysis, social networking and communications strategies. Before joining First Market Bank, Katie served as Senior Business Analyst for Ukrop’s Super Markets in Richmond, Virginia. In addition to her responsibilities with First Market Bank, Katie serves on many community boards including: Saint Andrew’s School, Junior Achievement, The Visual Arts Center of Richmond, ART 180 and The Library of Virginia. She is also an adjunct faculty member at The University of Richmond’s Robins School of Business. Katie is a native of Richmond and received her Bachelor of Business Administration, summa cum laude, from The College of William and Mary, her Master of Business Administration from the University of Richmond, and is an alumna of the 2007 Leadership Metro Richmond class and the 2008 class of the Virginia Banker’s Association School of Bank Management.

Serge Grichmanoff, Director of Business Development, Kodak

Serge is the Director of Business Development - Integrated Campaign Management with Kodak and is the leading authority in the application of integrated modeling techniques to multi-channel marketing solutions. After a successful career as a statistician developing predictive models with Applied Marketing Statistics, Serge became the Senior Research Scientist for the Institute for Market Statistical Analysis where he entrenched the concept of response and penetration models in place of generic segmentation systems. During the past seven years, Serge has become established himself as an industry expert in workflow integration for Direct Marketing and Direct Mail applications: At Transcontinental, Serge was the core developer and team leader of the award winning “MCP” – an automated Direct Marketing Software solution.

With an eye to building platforms that deliver solutions, Serge has focused on a establishing a new business model of converging technologies - integrating geo-statistical analytics (data mining) with Direct Mail, Internet, Call- Center, and Permission e-mail through a centralized relational data model – A complete CRM solution. Serge’s capacity in understanding the needs of the marketing industry has seen him lead in the restructuring and re-branding of several key corporations including Transcontinental direct marketing division, RP Graphics and The AIIM Group. Serge has been a featured columnist with PrintAction and is the leading authority on enabling data centric solutions for the Direct Marketing and Direct Response industries.

Kim Gross, Director of Sales & Marketing, Pacesetter Enterprises

Kim graduated from Misericordia University with a Bachelor of Science degree in Marketing and Business Administration. Upon graduation she was hired by Pacesetter Enterprises to lead their cross-channel marketing division, and has played an intregal part of transitioning the company from a commodity based print house to a value based solutions provider. Several of the projects she has led have received top awards at the annual DICE conference and have generated 'best practices' in how to integrate social media with current cross-channel marketing tactics.

John Hamm, CEO of John M. Hamm & Associates

With 38 years in Graphic Communications and Technology endeavors, John has acquired extensive industry knowledge, applied experience, and worldwide market exposure, uniquely qualifying him in the graphic arts and technology industries. From 2007-Present, John has been the Co-developer of the Canon Essential Business Builder Program, providing business and market development tools and mentoring services for Canon imagePRESS users. John has served as a Director on the Boards of Printing Industries of America and NPES, The Association for Suppliers of Printing, Publishing and Converting Technology and Solutions.

John Kastner, VP of Corp. Marketing Communications, CareFirst BlueCross BlueShield

John is a communications leader and strategic thinker with tactical know-how and more than 20 years of success in integrated marketing communications, public relations, marketing, business and technical writing, advertising, sales promotion and event and lifestyle marketing. He holds degrees from the Harvard University Graduate School of Education, The Johns Hopkins University - Carey Business School and Towson University

Al Kennickell, President, Kennickell Print & Global

Al joined the family business right after graduation from The Citadel and purchased it from family members in 1981. At the time of the purchase the company was relatively small with sales under $3 Million. Al has grown the business to many times its size at the time of the purchase. Along the way Kennickell became the first commercial printer in North America to achieve ISO 9000 certification in 1994. Kennickell as been active in variable data print, multi-channel marketing, Print on Demand programs and the retail sales of personalized products for many years. Kennickell Print & Global is one of the worlds largest producers of personalized framed prints, producing these for the NFL, MLB, NHL and a number of catalogs and independent retailers. The Kennickell Group is now into its 4th generation of the Kennickell family with the addition of Kacey and Trip Kennickell.

Kevin Klein, Director of Production Intelligence Consulting, Pitney Bowes

In his current role, Kevin leads a team of consultants who work with managers and executives of large volume print and mail operations to architect solutions to broad and complex operational and business problems. TransPromo has become a key area of focus and expertise as Kevin works with customers to increase the value of the customer communication. Kevin is a frequent speaker at industry events including Xplor, Mailcom, the National Postal Forum, the InfoTrends TransPromo Summit and others. His previous career steps included manufacturing, engineering, sales and marketing positions with Westinghouse Electric, General Electric and Emerson Electric. Kevin graduated from the State University of New York College at Buffalo with a BS in Industrial Technology and Education.

Jaime Klemcke, Marketing Director, QuantumDigital, Inc.

Jamie brings 11 years of interactive and traditional marketing experience to her position at QuantumDigital. As the marketing director, Jamie is responsible for overseeing all marketing communications including consumer market research, print and online advertising, tradeshows and events, input into web site design, email marketing, educational webinars and video creation. Prior to joining QuantumDigital in 2004, Jamie was a Client Service Manager and Senior Project Manager for imc2, an interactive agency in Dallas, Texas. Her brand experience spans across the real estate, ad agency, consumer package goods, franchise marketing, pharmaceutical, financial and hospitality industries. Jamie's team was awarded a silver and bronze award this year by the National Association of Printing Leaders for excellence in lead generation and digital marketing campaigns.

Mike Kyle, Digital Marketing Specialist, Pace Litho

Mike is a graduate of Arizona State University with an Engineering degree in Graphics Communication. Mike has spent over 25 years in the printing and interactive industries. Addicted to data, Mike knows what it takes to make "good marketing" happen.

John Lacagnina, President & CEO, ColorCentric

ColorCentric is a leading provider of a digital printing operating system (DPOS) and digital production system (DPS) that enables its customers to deliver over 200 different printed products from their unique content in a quantity of one under their brand.

Before ColorCentric, John co-founded and was President and CEO of Electronic Demand Publishing, Inc. (EDP) in 1992. He led its growth to a multi-national document management company with 5 manufacturing facilities in the USA and 1 in Europe. Kinko’s acquired Electronic Demand Publishing in March 1997 and changed its name to Corporate Document Solutions, a division of Kinko's.

Prior to founding EDP, John founded Entire, Inc. Entire developed the “world's first” Postscript RIP and still provides print server solutions today. John also founded Quality Measurements Systems and Excel Information Systems. Quality Measurements Systems was also awarded with the “world's first” for the design and development of the first portable digital micrometer in 1976. He has over 34 years experience in the computer industry and 22 years in the digital printing business. He holds patents in color xerography, digital measurement systems and digital laser measuring devices.

Peter Lancaster, Director, W2P

Peter has 30 years of technology deployment experience in graphic arts, digital print management, and online workflow solutions. Using his extensive knowledge of web-to-print and VDP environments, W2P was set up to provide both strategic and operational expertise for today’s rapidly changing market. He has helped clients deploy web-to-print systems for some household name clients in the retail, financial, healthcare and leisure markets. Prior to W2P, Peter served as MD of St Ives Graphic Media in the UK, Europe’s largest Printing business and a leading provider of one-to-one marketing communications and e-procurement solutions for digital print. He was also MD of GDI, which launched Europe’s first web-to-print system for stationery products. His clients included Freeserve, BT, AOL, Sky Sports, Barclays Bank and Boots.

John Leininger, Professor, Clemson University

John Leininger is a Professor in the Department of Graphic Communications at Clemson University. He began his teaching career in 1978 and has been at Clemson since 1986. He received his Doctorate in Vocational Technical Education from Clemson University in 1991. He has taught courses in flexography, lithography, digital printing, inks and substrates as well as the department’s management class dealing with estimating, planning, equipment purchasing, cost analysis, and plant layout. He makes a point to travel out into the industry for plant visits, to attend conferences and present technical training around the country. John has presented at 10 technical conferences this past year and has conducted hands-on training with a traveling VDP Training Consortium over 90 times in the past three years training over 1,500 people on how to work with Variable Data Printing. John tries to develop his training and presentations in keeping with the Department of Graphic Communication’s Mission Statement: To develop dedicated, practical problem solving people for the printing, publishing, imaging, packaging and allied industries.

David Lowndes, Director of Product Development, Iron Mountain Fulfillment Services

David has been with Iron Mountain Fulfillment Services since the inception of the Austin, Texas Fulfillment Center in late 2001. Prior to his position with Iron Mountain, David was employed with an integrated call and fulfillment center where he held positions as Vice President of Strategic Development; Director of Client Services; and, Account Director. David also held a variety of management positions in his native country, England. As the Director of Product Development, David’s primary responsibilities include: researching and implementing industry best practices; expanding product lines and services; developing pricing models; client acquisition and retention. David has also published numerous articles on fulfillment, digital print, and communication optimization and is a frequently requested public speaker.

John Mahoney, President, The Mahoney Company

John is guiding his company in pioneering relevant, consistent, multi-channel marketing campaigns that cut through the clutter to reach target markets and provide outstanding results. John helps the company harness new technology, such as its evolutionary marketing solution, Bloom, which enables clients to have a thousand conversations with customers at once. The system helps drive outstanding results that are measured and reported – in granular detail – to maximize client-marketing budgets. John has been in marketing for 17 years and his views are frequently sought for industry events and marketing publications.

Don McKenzie, CEO, Direct Group

Don McKenzie has more than 25 years of experience in executive management, with 12 years in the direct marketing services industry. He has been a group president and/or CEO for privately and publicly traded companies, as well as organizations backed by private equity firms and hedge funds. He also led one of the top investment banks in the industry and serves on the Board of Directors for the Direct Marketing Association. McKenzie has effectively led profitable growth for many companies, in addition to directing corporate turnarounds and realigning leadership teams to address economic challenges and new market realities.

Since September 2006, McKenzie has been President and CEO of Direct Group, a fully integrated direct marketing services provider. Direct Group is an $80 million company that employs 600 people and processes more than a billion pieces of mail each year. During his tenure, McKenzie and his team have built one of the most comprehensive, full-service, client-centric direct marketing services platforms in the industry.

James Michelson, Principal, JFM Concepts

James Michelson is a nationally recognized industry thought leader on all things cross media. He has extensive experience in the development of advanced cross media and one to one (1:1) marketing campaigns for international clients. James has developed national cross media marketing strategies for such firms as Marriott, Hartford Insurance, ThermoSpas, California Closets, Home Depot, and many more. He is an honor graduate of George Washington University with more than 15 years executive marketing and sales experience. James has earned a Masters degree in Business Administration from the Jacksonville University. James has held key positions for both Fortune 15 and small firms in technology, industrial, retail, and finance industries. He creates programs that improve response, serve variable content, and drive sales. James is an adjunct professor of business, teaching how to create enterprise marketing and sales campaigns in practical ways.

Bryan Neill, Vice President, GPM print-mail-solutions

Bryan has nearly 25 years of print industry experience, serving in roles from Sales Manager to President. In 2006 he relocated from Boston to the Bay Area to take on a new challenge at GPM. Since then GPM has grown sales commercial sales by over 500% and gone from having no digital capabilities to 5 digital presses including a recently added iGen4, only the 2nd install in CA. GPM has been re-invented from a traditional web offset and mail shop to a state of the art print provider with a unique market position. Bryan's expertise is in sales, customer service and customer retention and he has been a speaker at several industry conferences including On Demand.

Luke Heffron Neuhold, Sr. Vice President, Group O, Inc.

Luke has nearly 20 years of strategic marketing experience with an emphasis on customer lifecycle strategy and tactics. As Senior Vice President of Business Development at Group O, he is responsible for leading the continued growth of the O2 Optimization Suite through leveraging existing client successes as well as defining and establishing new markets. Luke works with leading executives to identify program strategies that deliver increased response, lower costs and shorten overall time to market for both new customer acquisition campaigns as well as retention and loyalty programs. He has helped pioneer true multi-channel marketing campaigns for leading company industries in: automotive, gaming, insurance and retail.

Andrew Pate, Sr. VP of Business Dev., On Demand Books

Andrew is a veteran in book publishing with a focus on new technologies. He is senior vice president of business development at OnDemand Books, who markets and manufactures The Espresso Book Machine ®. Pate previously served as SVP of Global Operations at the web-based publishing platform Lulu.com, and VP of Business Development at Lightning Source. Pate has long been a key proponent of technologies related to self-publishing and web-based publishing. An early adopter of Print on Demand while COO and Executive VP at Rutledge Hill Press, Pate resides in Chapel Hill, NC and holds degrees from Vanderbilt and Xavier Universities.

Walter Payne, President, ImageMark Business Services

Walter Payne, President of ImageMark Business Services located in Gastonia, North Carolina entered the marketing & communications business through print in August 1996 when he purchased a small print company in Gastonia. Since his acquisition, Walter has guided his company’s growth to more than 2300% turning it into a marketing and communications company. Previous to this acquisition, Mr. Payne was an executive in the Cable Television Industry where his focus was in business development and operations. Walter’s company utilizes technology in unique combinations to grow its client's businesses. His success in this for his own company and those of his clients has afforded him numerous speaking opportunities for major companies like Canon USA digital division, KODAK Digital Road Show events and, NAPL (National Association of Print Leaders) where he was a guest panelist speaking to his industry peers.

Scott Petinga, President, Akquracy

With 16 years of developing integrated marketing and creative strategies under his belt, Scott struck out on his own 3 years ago to form AKQURACY; a full service data-driven communications agency. With particular strength in applying measurement to direct marketing, Petinga has pulled together a group of strategic, creative and production professionals to develop highly targeted database marketing programs. His background includes strategic planning and accountability management roles at Carmichael Lynch and RMG Connect in Minneapolis, as well as at JWT in Detroit.

Joe Rickard, President, Intellective Solutions

Joe is the president, Intellective Solutions, which he founded in 2003. Under his direction, the company has brought together an industry-leading team of trainers, subject matter experts, designers and developers to work with graphic communications industry clients to improve their sales and sales management effectiveness. Joe frequently speaks, writes and leads workshops on sales, business development and sales management in the graphic communications industry. Prior to forming Intellective Solutions, Joe held executive positions at Sharp Electronics and Xerox Corporation. He is an adjunct professor at Dominican College, N.Y. and a board member of the Palisades Institute of Dominican College.

 

Jeffrey Stewart, VP Technical Services, Trekk Cross-Media

As VP of Technical Services and a founding partner of Trekk Cross-Media, Jeffrey Stewart designs systems that help clients improve processes, reduce costs and optimize their communications, sales and distribution. With a Bachelor’s Degree in Electrical and Computer Engineering from the University of Iowa, and graduate work in Engineering and Computer Science from the University of Illinois, Chicago, Jeff uses his extensive technological knowledge to provide creative solutions for clients’ communications needs. Areas of expertise include multi-tier client/server database integration, web-based applications and content management systems, cross-media formatting technologies and variable data communications. A frequent speaker at industry conferences, Jeff regularly shares his expertise on topics ranging from variable data marketing and web-to-print technologies, to web content management solutions and the future of web development.

Paul Strack, President, CustomXM

After a successful career in the ultra-creative field of public accounting, Paul decided on an occupation involving less stress, less competition, and a bright future for years to come. He sought out an industry that could weather the onslaught of impending technological and societal change. So he joined his family's commercial printing operation in 1990.

Not one to fear technological change, Paul introduced the fax machine to his company only a few short years later. Since that time, CustomXM has been on the leading edge of technological solutions.Today, CustomXM is a leading provider of Targeted marketing solutions. Incorporating Personalized Cross-Media applications that include Web to print and variable data applications, CustomXM brings relevant marketing techniques that allow its clients to market smarter. This year, CustomXM was recognized by Quick Printing Magazine as one of the top 100 Printing companies in North America, and was the recipient of two Benny's, the industry's highest honor.

Robin Tobin, Vice-President, Key Accounts, Trekk Cross-Media

As Vice-President of Key Accounts, Robin is accountable for business development, sales leadership and account management for key accounts and prospects worldwide. Robin is known for her unique ability to balance strategic business thinking, a creative marketing approach, and engagement with partners and communities to develop and deliver solid plans and programs that drive revenue, increase market share, grow customer loyalty, and build community. She has significant experience in business strategy and development; product, partner, and industry marketing; strategic alliance and relationship management; deployment of integrated marketing plans that embrace traditional and new media; social networking; and loyalty program development.

From 1996-2008, Tobin worked at Adobe Systems Inc. as Principal Manager of Print Industry Marketing in the Creative Solutions and Print Technologies Business Units. She has served on the Printing Industries of America’s eBusiness and Digital Printing Council Advisory Boards, Print on Demand Initiative Marketing Advisory Board, CIP4 Marketing Working Group, Ghent Working Group Marketing Advisory Council, Clemson University’s Advisory Board, NYU’s Graphic Communication School Advisory Board, and Celplay Media’s Board of Directors.

Tobin holds a bachelor of science in computer science from Rochester Institute of Technology, and a master of business administration from Clark University. She has worked in the design and print industries for over 25 years. Prior to joining Adobe, Tobin held several management and technical positions at Digital Equipment Corporation and Hewlett-Packard in Product Marketing, Product Management, Sales, and Software Engineering.

Troy VanDyke, VP of Sales & Marketing, Darwill

Troy oversees Darwill's marketing, sales and business development efforts, including strategic planning and investments for new business initiatives. In this role, he is also responsible for developing and delivering solutions for customers that leverage the Internet to streamline print process and improve B2B and B2C communications, in order to reduce costs, improve customer retention, and accelerate customer acquisition. Troy is a key player on the management team and leads the company in its vision and direction for the future. Before assuming his current position, Troy held roles at Darwill in Estimating, Customer Service and Sales. Troy has degrees in business administration and studio arts from Calvin College, Grand Rapids, Mich.

Leo van Snippenburg, CIO, Jonge Helden BV

For 20 years Leo has been developing, supplying and supporting software for the printing industry. Always being years ahead of what is thought to be technically possible. In 1992 he developed the first web interface for the Reuters (EU) image archive. In 2006 he created which makes it possible to create professional magazines through web-based software in a SaaS model.

Bill Wagner, CEO, Accord Management Systems

Bill is a behavioral expert, author and a sought after speaker, coach, and executive consultant. As an organizational therapist, he specializes in "PEOPLE." He knows entrepreneurial business and relates his knowledge to others in a quick, succinct manner with phenomenal take-home value.

Ed Warren, Vice President of Sales & Marketing, Creative Marketing Solutions

Ed Warren entered the direct mail business in 1991 as a salesperson for Associated Mailing Company of Charlotte NC. In 1999 he became the Vice President of Creative Marketing Solutions, a spin off of the original company, and helped lead the firm into becoming the largest commercial direct mail company in the Charlotte region. In 2007 Ed was chosen to spearhead CMS' entry into becoming a digital printing services provider. Today, CMS operates from a 77,000 square foot facility with multiple iGen3 presses helping to generate several million pieces of direct mail and related marketing materals each month.

Peter Winters, President, The Winters Group & Associates

Peter Winters is a 20-year veteran of the print industry with extensive experience in the consultative approach to systems sales/establishment selling to the CMO. Peter has successfully collaborated on web- to-print projects with senior marketing officers of numerous client engagements including HBO, Cushman & Wakefield, Calvin Klein, NBC, Mutual of America, Ogilvy & Mather, ADP, Discovery Channel, Avon, NY Sports Clubs, and ITT Industries. The level of expertise that’s required in these establishment-level conversations is significant, particularly in the case where the account executive is truly perceived as a “trusted advisor” to the CMO.  Peter’s organization, Winters Group & Associates, specializes in helping service providers understand and reach the benefits of the changed model; elimination of competition and more profitable and enduring relationships with their customer base.

Fernando Wosniak Steler, Exec Director of agDirect Marketing (an AlphaGraphics division)

Fernando leads the development of VDP, Cross-media, Web-to-Print and Transpromo. He studied at Columbia University and has a major in Business Management at USCS-Brazil with Financial Market specialization at USP-Brazil. He received his MBA in Electronic Commerce at ESPM-Brazil. Fernando has managed companies like 3works Interactive, Brasoft and OmniLink. He is a lecturer and has published articles in Latin American magazines such as Meio & Mensagem, Journal of Direct Marketing (ABEMD) and Você S/A. He is an author of 2 books: "I learned" (Campus / Elsevier) and Digital Printing: variable data application (Scortecci/GE-DIGI). Fernando is a member of the executive board of PODi Latin America and CMO Council Latin America.

Christopher Wright, Eastern Regional Director of Sales, Rastar Inc.

Christopher is a subject-matter expert in the field of 1:1 digital printing and on-demand web-to-print solutions. As a highly-successful sales and marketing professional, he has the unique perspective of working on all three sides of the business over the past 12 years – as an ad agency executive, Director of Marketing Communications, and Director of Sales for a leading Marketing Services Provider. Christopher’s first foray into the web-to-print arena came as Director of Marketing Communications in 2003, wherein he sought a partner to build a ground-breaking on-demand co-op marketing solution for a network of 250+ value-added resellers. The solution would not only be published as a PODi best-practice case study, but it is still in full effect today, six years after it was launched. Additional solutions Wright helped to conceive, sell and build include a web-to-print portal for 1,200 GNC franchise stores, 2,500 CitiFinancial branches, and for the largest commercial real estate company in NYC, Massey Knakal Realty Services. Further nationally recognized accounts have included on-demand product brochures for BOSE Corporation and thousands of daily on-demand greeting cards for Hallmark.com and Hallmark Business Expressions. Today, as Eastern Regional Director of Sales for Rastar Inc., Christopher continues the Rastar tradition of helping businesses develop strategies and tools that maximize customer value by using data-driven dialogue solutions that generate measurable, repeatable results.

Jim Young, Owner/VP of Sales, Proforma Multi-Media Marketing

Jim Young, a 22-year printing and mailing industry veteran, is the Owner of Proforma Multi-Media Marketing, a Marketing Services & Promotions Company. Young previously held the position of Director of Sales & Digital Solutions at Heeter Direct. Prior to joining Heeter Direct he served as Vice President and General Manager for 5 years at MSP Digital Direct where he sold and managed a state-of-the-art Print on Demand, Fulfillment & Content Management program for Bose Corporation. Young spent the first 15 years of his career with Miami Systems Corporation (Cincinnati, OH), where he was named Account Executive of the Year on 3 separate occasions and served as Regional Vice President for 5 years. During his tenure with Miami Systems, Young sold, implemented, and managed the variable print and mail production for Glaxo SmithKline's, Nicorette Committed Quitters Program, a ground breaking one-to-one marketing support program launched in the mid-90’s to help smokers kick the habit. The program is still in operation today. Young is recognized as an industry leading expert by PODi, the Digital Printing Initiative, and has spoken on numerous occasions on behalf of InfoTrends, Hewlett-Packard, Pageflex, the PA Mortgage Bankers Association, PODi, and the Professional Insurance Marketers Association (PIMA). Young has been instrumental in developing, implementing, and managing 8 different programs that have been published as PODi Best Practices case studies including 2008 and 2009 case studies that received honorable mention awards for Direct Marketing services.

Dave Zamorski, COO, Associates Graphic Services

An entrepreneur at heart, Dave started his own digital printing company in 1998, DocuSource, which soon became the area's leading provider of digital and variable data printing. When AGS purchased DocuSource, Dave stayed on to grow and nurture the cutting-edge digital solutions division. Two years later, he took over at the helm of AGS to continue driving the growth of the company in new and exciting directions. Dave continues to develop ways to make AGS tools and services easier and more user-friendly for his customers. With nearly one decade in Variable Data and Digital printing, he is one of the more seasoned digital veterans in the field.

Dave is on the Advisory Board of DEMEP (Delaware Manufacturing Extension Partnership) which develops and implements programs in Lean Manufacturing, Six Sigma, ISO and etc. for Manufacturers. He presents and participates on many national panels pertaining to workflows and web to print solutions. AGS has increased productivity by an amazing 86% over the last two years through the implementation of Lean in conjunction with an automated workflow and MIS.

Associates Graphic Services has won 15 awards for Marketing Services, Print Quality, Creativity and Workflows over the last 2 years. The crowning achievements came with the winning of the 2008 CIPPI Award for “Biggest Improvement in Quality Production and Customer Responsiveness as a Result of Process Automation”, the “Best of Show” at the Philadelphia Direct Marketing Association Annual Awards in 2009 and the 2009 “Gold Winner” at the International Marcom Awards.